Overview
Cancellation Policy
Change of plans? No worries. Cancel your reservation by 3pm PST the day before your scheduled arrival for a full refund.* Cancellations made within 24 hours will incur a charge equivalent to one night’s room and tax.
*Unless otherwise specified in the terms of reservation.
No-Show Policy
We understand that you aren’t always in control of your arrival time. With that in mind, we’re happy to accommodate late check-ins whenever possible. If you expect to arrive after hours, or if your travel plans get sticky, please let us know as soon as possible.
No Smoking Policy
Pier 2620 Hotel proudly offers a 100% smoke free environment. No smoking, of any kind, is allowed in guest rooms, public spaces, meeting rooms, or within 20 feet of all entrances and exits. This includes all forms of smoking, including but not limited to: tobacco, marijuana, e-cigarettes, and vaping. Should you choose to smoke, a $250 cleaning fee will be applied to your room bill.